Question 1

CAN I RETURN MY ITEM?

Accepted Answer

I do not accept returns or exchanges as all items are custom or made to order. However if your item arrives damaged I will be happy to send a replacement. Please see Damages and Replacements.

Question 2

ESTIMATED SHIPPING AND DELIVERY TIMELINE

Accepted Answer

Custom orders will fall subject to a case by case delivery timeframe.
All other available woodworking items are made to order so please allow 4-6 weeks for delivery.

Question 3

DAMAGES AND REPLACEMENTS

Accepted Answer

Unfortunately some items will be damaged or even lost during shipping. I'm happy to replace these items but do require you to work with me to ensure this replacement.

Please open your packages carefully. You must save all packaging, and send me the required photos for insurance purposes. In some cases you may need to drop your package off at an eligible drop off location. Upon completion of those steps, I will begin production of your replacement.

Question 4

WHERE ARE MY ITEMS MADE?

Accepted Answer

All items are handmade by me, Damian, right out of Miami, FL.   Everything purchased here truly supports small business.

Question 5

HOW DO I HANG MY ITEM?

Accepted Answer

Larger customs will include an easy to use two part hanging cleat. I will pre install the sign portion, however you are responsible for the installation of the wall portion. I am not responsible for any damages due to bracket installation.

Other items may include hanging hardware, while smaller items are best left to command strips which you will be responsible for providing. I try to use my best discretion on hardware included. I am not responsible for damages due to hanging or from signs falling.

Frequently asked questions

CAN I RETURN MY ITEM?

ESTIMATED SHIPPING AND DELIVERY TIMELINE

DAMAGES AND REPLACEMENTS

WHERE ARE MY ITEMS MADE?

HOW DO I HANG MY ITEM?